- What is the refund policy?
Please visit our refund policy page for more clarification.
- What are the shipping options?
Our shipping is dependent on our warehouse factories, but don’t fret! We do offer free shipping on every order, every time. Typically it will take about 7-14 days to receive your order. You can always keep track of your order via the My Account Page.
- What do I do if I never received my order?
- What do I do if I received a defective order?
- How do I make changes to an order I’ve already placed?
Please immediately email order changes to firstname.lastname@example.org. We typically need less than 24 hours to make any changes.
- Where are you located?
We are located in New Bern, NC. However our warehouse partners are mostly in the United States.
- How do I make sure I order the right size?
Please be sure to check our size guides in the description. We recommend following that guide for your orders. If any questions or feedback on sizes, please email email@example.com.
- How do I contact your company if my question isn’t answered here?